Conestoga, our cabinet manufacturer, has a long history of shipping products complete and on-time over 99% of the time.
Once your order goes into production, we will contact you with an estimated ship and delivery date.
After your custom cabinets leave the production warehouse, we will send you the tracking number and information.
The lead times listed here are for planning purposes but are not guaranteed.
They are based on normal business days, excluding weekends, company holidays and non-workdays due to acts of nature.
These times start from the date on which your order is released into production and do not include transportation time.*
Lead Times Table
|
CABINETS |
CABINET DOORS |
ACCESSORIES / MOLDINGS |
| Finished |
15 – 18 days |
15 – 18 days |
8 – 18 days |
| Unfinished |
10 – 12 days |
8 – 12 days |
3 – 12 days |
General Lead-time Information
- Only complete orders will be scheduled for production.
- The lead times listed here are for planning purposes. They include business days only.
- Shipping/transit time is not included in production time.
- Lead-time information supplied here is only a guideline. Lead-times are not guaranteed. Timing can vary based on order volume, material availability, capacity restraints, labor requirements and other factors.
- Published lead-times do not include time needed for extra options.
Order Timing
- Lead-time scheduling may be delayed due to incomplete orders.
- All standard orders received by 9:00 a.m. Monday-Friday will have the lead-time begin that day. Lead-time will begin the following day on orders received after 9:00 a.m.
- Expedite orders received prior to 1:00 p.m. will be eligible to go into production the same day.
- Large or complex orders may delay lead-time.
Expedite Program
- The expedite program is based on capacity and availability.
- There are two expedite programs, Code Red and Code Blue
- Code Red is the fastest method, with the product being shipped in as little as two days.
- Code Red orders are limited to six pieces.
- All Code Red order items are subject to a 35% upcharge.
- Code Blue typically reduces production time in half.
- Generally, you can order an entire kitchen assembly, up to 30 pieces, using Code Blue.
- All Code Blue order items are subject to a 25% upcharge.
- Expedites on MDF products require additional lead time.
- The expedite program is based on capacity and availability.
*Most orders ship via UPS Ground, UPS Freight or other carriers from manufacturing plants in PA or NC during the afternoon of the scheduled ship date. East Coast transit times are generally 1-2 days; West Coast transit times are generally 4-6 days.
